Tech Help
We assist students in building their confidence with technology and software applications. Our coaching approach helps students learn how to tackle problems independently, preparing them for future challenges.
Juan Fernando Berrazueta Subia,
Digital Technology and Makerspace Support
Juan’s Tech Help Hours
Monday – Friday: 9 am – 5 pm
What We Help With
- Introductory computing skills.
- Downloading Fanshawe IT software (e.g., Office 365).
- Navigating Fanshawe applications (e.g., MyFanshawe, FanshaweOnline).
- Using Office 365 software:
- Word
- Excel
- PowerPoint
- OneNote
- Using Google Workspace software:
- Docs
- Sheets
- Slides
- Forms
- Using Adobe software:
- Photoshop
- Illustrator
What We Do Not Help With
- For assignments or examinations where students are required to work through steps and explore software functionality, we will only be able to point you in the direction of helpful resources.
- Troubleshooting computer hardware issues.
- Troubleshooting Fanshawe accounts.
- Working with confidential information.
- Advanced software applications, such as Microsoft Project, AutoCAD, etc.
For urgent issues or questions relating to hardware and laptop requirements, please contact Fanshawe IT Services.